INTRODUCING
OUR QUALITY FOCUS
For clients managing law firms globally and law firms managing offices worldwide, there is a common reality: Service standards in the practice of law vary widely depending on where you are.
Professional standards, level of training, styles of practice, cultural norms, even office hours; all these variables make quality work and consistent service rare phenomena among global legal service providers.
At BLACK & WHITE LAW FIRM, we are at the forefront of managing quality; we know what it takes to meet client expectations for excellent work and responsive service across different States of Nigeria and a variety of legal systems.
Quality starts with people
Our quality focus begins with our people. We know that who we recruit and how we train them are critical decisions that have a direct bearing on the quality of our work and the effectiveness of our service. So we have defined criteria for evaluating potential additions to our Firm.
We also know that lawyers who know and respect each other are more accountable to each other. So we invest substantial sums each for, not only in local training but also in bringing our people together. To encourage them to form the personal relationship that is so vital to quality and effective service delivery.
Clearly Defined Standards
We also define our quality standards for practice. Our practice statement provides guidance on how we will work together. What we expect of each other and the responsibilities and standards that will help us to ensure that our clients are properly and consistently represented and advised. These apply individually as well as collectively.
We recognize our ethical and professional responsibility to our clients, courts and the public, and we set the Rules of Professional Conduct as minimum standards for professional conduct.
OUR QUALITY FOCUS
For clients managing law firms globally and law firms managing offices worldwide, there is a common reality: Service standards in the practice of law vary widely depending on where you are.
Professional standards, level of training, styles of practice, cultural norms, even office hours; all these variables make quality work and consistent service rare phenomena among global legal service providers.
At BLACK & WHITE LAW FIRM, we are at the forefront of managing quality; we know what it takes to meet client expectations for excellent work and responsive service across different States of Nigeria and a variety of legal systems.
Quality starts with people
Our quality focus begins with our people. We know that who we recruit and how we train them are critical decisions that have a direct bearing on the quality of our work and the effectiveness of our service. So we have defined criteria for evaluating potential additions to our Firm.
We also know that lawyers who know and respect each other are more accountable to each other. So we invest substantial sums each for, not only in local training but also in bringing our people together. To encourage them to form the personal relationship that is so vital to quality and effective service delivery.
Clearly Defined Standards
We also define our quality standards for practice. Our practice statement provides guidance on how we will work together. What we expect of each other and the responsibilities and standards that will help us to ensure that our clients are properly and consistently represented and advised. These apply individually as well as collectively.
We recognize our ethical and professional responsibility to our clients, courts and the public, and we set the Rules of Professional Conduct as minimum standards for professional conduct.
